Toshiba Aplio 500
Toshiba · Model Aplio 500
Ultrasound System The Aplio 500 Platinum system features industry-first imaging and visualization capabilities and delivers exceptional image quality to sophisticated ergonomics that elevate efficiency to the highest levels. Delivers outstanding performance for superior clinical precision, diagnostic confidence and departmental productivity. The system features a proprietary 2D Wall Motion Tracking technology, which provides stunning visualization and quantitative analysis of cardiac function with accuracy and reproducibility.
Key tips
- ·Never bypass a radiation interlock to "just get the image" - this is one of the few true zero-tolerance rules in BMET work.
- ·Trend image-quality phantom results over time - drift shows up before an outright failure does.
- ·Portable/mobile units take real physical abuse from transport - check wheel locks and cable strain reliefs more often than fixed units.
Typical Failure Modes
Compiled for this model from its own documentation and established engineering knowledge for this equipment class - not from a verified service record. Confirm against the manufacturer's service manual.
Poor 2D image quality across multiple probes
HighSymptoms: Noisy, low-contrast or non-uniform image, missing sector, drop-out that follows the system not the probe.
Root cause: Front-end / beamformer board fault, a probe-port (connector) board fault, or a system-board fault.
Transducer not recognised / probe-port fault
MediumSymptoms: A probe works on one port but not another, or is not detected at all.
Root cause: Worn probe-port connector or a scan-connector board fault.
Will not boot / intermittent shutdown
HighSymptoms: Dead system, hangs at boot, or powers off under load.
Root cause: Power supply / DC converter, the system battery, or a system-board fault.
Control panel / touchscreen or monitor fault
MediumSymptoms: Unresponsive TGC sliders or keys, distorted or blank display.
Root cause: Control-panel board, touchscreen, or the monitor.
Overheating / loud cooling fan
LowSymptoms: Thermal-shutdown warning, fan roar, hot exhaust.
Root cause: Failed or dust-clogged cooling fan or blocked air path.
DICOM / network / storage fault
LowSymptoms: Studies will not send to PACS, images will not archive, worklist empty.
Root cause: Network configuration or a storage-drive fault.
Serviceable Parts & Consumables
Serviceable items for this model, compiled from its documentation and engineering knowledge for this equipment class. Service class and relative cost are estimates, not manufacturer figures; no part numbers are given. Confirm intervals and pricing against the manufacturer.
Front-end / beamformer board
Class Major service partRel. cost $$$$R&R Difficult
Probe-port / scan-connector board
Class Major service partRel. cost $$$R&R Difficult
Power supply / DC converter
Class Major service partRel. cost $$$R&R Difficult
Control-panel / touchscreen assembly
Class Major service partRel. cost $$$R&R Moderate
Cooling fan
Class Major service partRel. cost $R&R Moderate
System hard drive
Class Major service partRel. cost $$R&R Moderate
| Part | Service class | Relative cost | R&R difficulty |
|---|---|---|---|
| Front-end / beamformer board | Major service part | $$$$ | Difficult |
| Probe-port / scan-connector board | Major service part | $$$ | Difficult |
| Power supply / DC converter | Major service part | $$$ | Difficult |
| Control-panel / touchscreen assembly | Major service part | $$$ | Moderate |
| Cooling fan | Major service part | $ | Moderate |
| System hard drive | Major service part | $$ | Moderate |
Relative cost: $ lowest · $$$$ highest service-part cost for this equipment class. Not a price.
PM Checklist
Preventive-maintenance tasks typical of this equipment class. Perform to the manufacturer's procedure and your facility's policy - this is general reference, not a schedule for this specific unit.
- ·Daily QC per modality: image-quality phantom test
- ·Tube and detector inspection
- ·Annual state-required radiation safety survey
- ·Vendor-scheduled preventive maintenance
Troubleshooting Approach
A starting sequence for this model, compiled from its documentation and engineering knowledge for this equipment class. Follow the manufacturer's service documentation for the actual procedure.
Symptom: Poor 2D image quality across multiple probes / channel dropout
- Confirm the fault is present on more than one probe and on a phantom, not just one transducer.
- Inspect the probe-port connectors for bent pins or debris; reseat.
- Run the built-in front-end / channel diagnostics.
- Check cooling - a thermally throttled front end degrades the image.
- Escalate a confirmed beamformer / front-end board fault to the OEM.
Symptom: A transducer is not recognised on one port
- Try that probe on a second port and a known-good probe on the suspect port.
- Clean the port and the probe connector; check for a bent pin.
- Confirm the probe is a supported model for this system software.
- Reboot the system after reseating.
- Replace the probe-port / scan-connector board if the fault stays with the port.
Symptom: Will not boot / intermittent shutdown
- Note any boot / POST beep or on-screen code.
- Check the mains supply and the power-on sequence per the manual.
- Check the power-supply / DC-converter outputs and the system battery.
- Reseat the system boards and drives.
- Refer the power supply or the system board as isolated.
Symptom: Unresponsive control panel / TGC sliders / touchscreen or distorted monitor
- Power-cycle the system.
- Clean around the sliders / trackball; check the control-panel ribbon cable.
- Recalibrate the touchscreen.
- Check the monitor cable and, for a distorted image, the monitor itself.
- Replace the control-panel board or monitor as isolated.
Symptom: Studies will not send to PACS / archive
- Confirm the network cable / Wi-Fi and the DICOM store settings (AE title, IP, port).
- Send a test image and read the DICOM error.
- Check free space on the system drive.
- Verify the PACS accepts from this AE title.
- Restart the DICOM service / system.
Technical Specs
- Cart Based
- 1
Typical Location
Where this class of equipment is typically deployed - general reference, not this unit's own placement record.
- Radiology / Imaging department
- Emergency Department (portable units)
- Operating Room (C-arms)
- Cath lab
- Bedside ICU (portable X-ray)
Documents & Manuals
Safety & Recalls
Synced live from the FDA openFDA API.
- RECALL
The power supply unit may be damaged and may fail to start up when the power plug is inserted into a power outlet while the main power switch on the rear of the system is set to ON.
- RECALL
Toshiba Medical Systems has received reports of startup issues with the Toshiba TUS-500 and TUS-300 ultrasound systems. The startup issue is predominant when attempting to bring the system up from standby mode when the system is used remotely. It has been determined that this may potentially cause damage to the system.
- RECALL
Toshiba America Medical Systems, Inc. is initiating a field correction on the Aplio Artida Ultrasound Diagnostic System because the panel operation for the Aplio Artida may become disabled (i.e., system may hang up) when processing to display patient information (heart rate, time, VCP counter, ect.).
- RECALL
Toshiba America Medical Systems is initiating a field correction on the SSH-880CV Aplio Artida Diagnostic Ultrasound System due to software issues.
- RECALL
Toshiba America Medical Systems Inc (TAMS) is initiating a field correction on the the Aplio XG model SSA-790A because it did not meet the requirement of clause 15b, IEC60601-1 which requires that the residual voltage shall not exceed 60V after 1 second from taking off the AC plug.
- RECALL
There is a possibility of the system shutting down owing to the power supply unit causing the protection function to activate thus turning off the system prematurely.
- RECALL
Toshiba America Medical Systems (TAMS) has become aware that the FLEX M software has reversed left and right annotation and post FLEX M measurement error, which may result in incorrect values.
- RECALL
Toshiba America Medical Systems is initiating a field correction on the PVT-681MV Endocavitary Transducer used with the Aplio XG and Xario XG Ultrasound Systems due to an incorrect sweep direction setting. Images acquired using the endo-cavitary transducer PVT-681MV and cross-sectional images created from these volume images are reversed horizontally on the Aplio XG (SSA-790A) and the Xario XG (
- RECALL
Toshiba America Medical Systems (TAMS) is initiating a field correction on the SSH-880CV Aplio Artida System due to a problem related to a wrong measurement value display in using with DICOM viewer. When an image is transferred from this system in DICOM transfer and a measurement is performed on a Doppler image in the DICOM viewer, measured values such as VTI (Velocity Time Integral) and PI/RI
- RECALL
Toshiba America Medical System Inc initiated a field corrective action on Aplio 50; SSA-700A; software version 5.5r002 and later, Aplio 80; SSA-700A; software version 5.5r002 and later, and Xario; SSA-660A; software version 1.0 and later, because the product does not meet the Safety Standard requirements.
- RECALL
Panel Lock-up: When using dynamic image acquisition modes the panel may lock up, if the operator attempts to perform a still image capture. If the panel locks up the system will have to be rebooted to continue the examination which may cause a delay in completion of the patient examination.
- RECALL
When using the LV measurement function and making numerous measurements the value displayed on the image screen may on occasion not update correctly. The values that are stored in MDA (measurement display area) are correct and no issue has been reported with these values.
- RECALL
If the measurement mode is started from the Doppler mode and then the sweep speed setting is changed by the assigned user function, the measurement of the time direction results don't correspond to the actual values.
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