Error Codes
Extracted directly from this unit's own service manual.
NO REAGENT TAKENFilling level of the reagent bottle is too high (e.g. filling level is near screw-cap). Foam is being produced.
REAGENT PIPETTING STOPPEDThe reagent needle could not be cleaned and therefore stopped pipetting. Make sure HCI is installed on the reagent rotor and its bottle is not empty.
LAMP UNDERRANGEA counter overrange (> 29 000) is detected during a measurement. Refer to hardware error LAMP FAILURE.
LAMP OVERRANGEA counter underrange (< 10) is detected during a measurement. Refer to hardware error LAMP FAILURE. LAMP UNDERRANGE REF CHANNEL A counter overrange (> 29 000) for the reference detector is detected during a measurement. Refer to hardware error LAMP FAILURE. LAMP OVERRANGE REF CHANNEL A counter underrange (< 10) for the reference detector is detected during a measurement. Refer to hardware error LAMP FAILURE.
E02 SYSTEM EMERGENCY HALTFor example the ISE arm was accidentally touched during measurement. The analyzer immediately interrupts all operations. Eliminate the error if possible and select S HIFT+F6 SYSTEM RESET. The analyzer then asks you on the screen, whether the interrupted measurements, the results of which were cancelled, should be repeated.
E05 NO CLEAN CUVETTEIf no clean cuvette is available on the cuvette rotor, (e.g. caused by a vacuum error), the wash arm with the dry block does not move down to the bottom of the cuvette to prevent contamination of the dry block. Thus no clean cuvette is available in the analyzer. Eliminate the error if possible (for example, clean and dry the rotor manually, install a new one or refill it) and select SHIFT +F6 SYSTEM RESET. If the error occurs again, inform the service technician. E07 SYSTEM RESET INCOMPLETE Due to further errors the system reset was incomplete. Eliminate the error if possible and select S HIFT
E11 WASTE FULLThe WASTE FULL signal is "high" for 1 second (or longer). Empty the waste container. Check if the waste container floating switch is working properly and replace/repair it, if necessary. Check the wiring. Service personnel only: Check if the waste full signal detection signal is present on the system board. When the signal is present, malfunctioning of the system board may cause the problem.
E12 WATER RUNNING OUTThe upper level detector detects "No water" in the water container, although the pump is switched on for a period longer than 25 seconds. Check if there is enough system liquid in the water container and refill, if necessary. Check if the water tubing is leaking or blocked and repair or replace defective tubes, if necessary. Check if the filter in the system liquid container is blocked and replace it, if necessary. If the waste container has been empty, hold the water container and the pump unit at a higher level, to assure that the water can reach the analyser more easily. Service personnel o
E13 LAMP FAILUREA counter over range signal is detected during a measurement. The signal counter over range signal is generated when the photocell signal is too low. When the blank data values are incorrect too, the gain setting of an input amplifier is wrong or an input amplifier is defective (on the photometer board). Select F1 C HECK AGAIN. If the error occurs again, check if the lamp is working and replace it, if necessary. Inform the service technician. Service personnel only: Check if the lamp voltage is present and well adjusted. Adjust or repair the voltage supply, if necessary. Check if the selected
E14 CUVETTES TEMP ERRORSelect F1 C HECK AGAIN. Inform the service technician if the error occurs again. E15 REAGENT NEEDLE TEMP ERROR Select F1 C HECK AGAIN. Inform the service technician if the error occurs again. E16 CONCENTRATED WASTE FULL (only if the optional container is installed) The CONC. WASTE FULL signal is "high" for 1 second (or longer). Empty the optional concentrated waste container. Check if the concentrated waste container floating switch is working properly. Check the wiring. Special functions
E17 INSUFFICIENT WATERThe lower level detector detects "No water" in the water container. Check if there is enough system liquid in the container and refill if necessary. Check if the liquid tubing is leaking or if it is blocked and repair if necessary. Check if the filter in the container is blocked and replace if necessary. Service personnel only: Check if the system liquid level detection circuit is working correctly and repair if necessary. E20 SAMPLE SYR. POS. ERROR E21 SAMPLE SYR. POS. ERROR Press either F5 SPECIFIC R ESET or select SHIFT +F6 S YSTEM R ESET. Inform the service technician if the error occurs a
E22 SAMPLE VALVE ERRORPress either F5 SPECIFIC R ESET or select SHIFT +F6 S YSTEM R ESET. Inform the service technician if the error occurs again. E23 REAG. SYR. POS. ERROR E24 REAG. SYR. POS. ERROR Press either F5 SPECIFIC R ESET or select SHIFT +F6 S YSTEM R ESET. Inform the service technician if the error occurs again.
E25 REAG. VALVE ERRORPress either F5 SPECIFIC R ESET or select SHIFT +F6 S YSTEM R ESET. Inform the service technician if the error occurs again. E30 PIPETTOR 14V FAILED E31 PIPETTOR 30V FAILED Inform the service technician. E35 SAMPLE SYR. RESET FAILED E36 REAGENT SYR. RESET FAILED Press either F5 SPECIFIC R ESET or select SHIFT +F6 S YSTEM R ESET. Inform the service technician if the error occurs again. E37 PIPETTOR COMMUNICATION ERROR Press either F5 SPECIFIC R ESET or select SHIFT +F6 S YSTEM R ESET. Inform the service technician if the error occurs again. Special functions
E43 FILTER ERRORPress either F5 SPECIFIC R ESET or select SHIFT +F6 S YSTEM R ESET. Inform the service technician if the error occurs again.
E103 SAMPLE DISC ERRORPress either F5 (Specific Reset) or select SHIFT +F6 S YSTEM R ESET. E115 REAGENT DISC RESET FAILED Press either F5 (Specific Reset) or select SHIFT +F6 S YSTEM R ESET. E116 SAMPLE DISC RESET FAILED Press either F5 (Specific Reset) or select SHIFT +F6 S YSTEM R ESET. E117 REAG. / SAMP. DISCS COMMUN. ERROR Press either F5 (Specific Reset) or select SHIFT +F6 S YSTEM R ESET. E120 WASHARM / BELLOWS PUMP 14V FAILED E121 WASHARM / BELLOWS PUMP 30V FAILED Inform the service technician.
E122 WASHARM ERRORPress either F5 (Specific Reset) or select SHIFT +F6 S YSTEM R ESET. Make sure the cuvette rotor is placed correctly.
E123 BELLOWS PUMP ERRORPress either F5 (Specific Reset) or select SHIFT +F6 S YSTEM R ESET. Note that this error often occurs with other errors. First try to solve the other errors. This error might also disappear then. The wash arm detects that liquid reaches its overflow sensors. In the halted or inactive state remove the cuvette cover, and then continue running. Determine which of the causes 1, 2 or 3 is the case and take the respective action. E124 WATER OVERFLOW MEASUREMENT DISC 1. The wash arm dispenses too much water. Probably all cuvettes under the wash arm show a water overflow. 1. Check that the tubing b
E125 NO CUVETTESThere is no cuvette rotor installed At resetting the wash arm can reach a too low position according to the opto read-out. Check if a cuvette rotor is present and place one, if necessary. Then press F5 SPECIFIC R ESET. Service personnel only: Check if the wash arm adjustment is correct. Check if the opto-couplers are malfunctioning and repair them, if necessary. Check if the wash arm is well tightened.