Tosoh Bioscience AIA 360
Tosoh Bioscience · Model AIA 360
36 tests per hour First result ~ 20 minutes Full ST test menu Random access Continuous processing Simple touch screen operation Bar-coded primary tube sampling.
Key tips
- ·Run QC controls before trusting any repair - an analyzer that passes self-test can still report clinically wrong results.
- ·Rule out a reagent lot change before opening the instrument - it can look exactly like a hardware fault.
- ·Centrifuge rotors have a hard retirement age/cycle limit regardless of visible condition - don't eyeball it.
Typical Failure Modes
Compiled for this model from its own documentation and established engineering knowledge for this equipment class - not from a verified service record. Confirm against the manufacturer's service manual.
QC / calibration failure on an assay
HighSymptoms: Controls out of range, calibration fails, flagged results on one or more assays.
Root cause: Reagent pack issue, a probe / dispense fault, incubation-temperature drift, or a detector / optics fault.
Sample / reagent probe or pipettor fault
MediumSymptoms: Short aspiration, no dispense, clot / level-sense errors, carryover.
Root cause: Clogged or bent probe, a syringe / pump fault, or a level-sense fault.
Wash / aspiration station fault
MediumSymptoms: High background / noise, poor precision, elevated blanks.
Root cause: Blocked wash-station nozzles or a wash-pump / vacuum fault.
Incubator temperature fault
MediumSymptoms: Assay drift or bias, incubation-temperature alarm.
Root cause: Incubator heater or temperature-sensor fault.
Detector / luminometer / photometer fault
MediumSymptoms: Low signal, high CV, detector-error message.
Root cause: PMT / detector ageing or an optics fault.
Serviceable Parts & Consumables
Serviceable items for this model, compiled from its documentation and engineering knowledge for this equipment class. Service class and relative cost are estimates, not manufacturer figures; no part numbers are given. Confirm intervals and pricing against the manufacturer.
Sample / reagent probe
Class Periodic replacementRel. cost $$R&R Moderate
Syringe / dispense pump
Class Periodic replacementRel. cost $$R&R Moderate
Wash-station nozzles / pump tubing
Class Frequent wear itemRel. cost $R&R Moderate
Incubator heater / temperature sensor
Class Major service partRel. cost $$R&R Moderate
Detector / PMT module
Class Major service partRel. cost $$$R&R Difficult
| Part | Service class | Relative cost | R&R difficulty |
|---|---|---|---|
| Sample / reagent probe | Periodic replacement | $$ | Moderate |
| Syringe / dispense pump | Periodic replacement | $$ | Moderate |
| Wash-station nozzles / pump tubing | Frequent wear item | $ | Moderate |
| Incubator heater / temperature sensor | Major service part | $$ | Moderate |
| Detector / PMT module | Major service part | $$$ | Difficult |
Relative cost: $ lowest · $$$$ highest service-part cost for this equipment class. Not a price.
PM Checklist
Preventive-maintenance tasks typical of this equipment class. Perform to the manufacturer's procedure and your facility's policy - this is general reference, not a schedule for this specific unit.
- ·Daily QC controls run and reviewed
- ·Calibration verification per assay
- ·Routine cleaning and decontamination
- ·Scheduled reagent-path and pump-tubing maintenance
Error Codes
Extracted directly from this unit's own service manual.
3003Waiting for temperature to increase.
Wait until temperature reaches the appropriate level.
3017Substrate level is too low.
Replace substrate in the bottle.
3018Waste tank is full.
Empty the waste tank.
3019Wash solution level is low.
Add wash solution to the wash bottle.
3020Diluent level is low.
Add diluent to the diluent bottle.
0001Smart media initialization error.
Contact Tosoh Service counter
0002Unable to read main program.
Replace media or contact Tosoh Service counter
0003Invalid file format for main program.
Replace media or contact Tosoh Service counter
0004Unable to read slave program.
Replace media or contact Tosoh Service counter
0005Invalid file format for slave program.
Replace media or contact Tosoh Service counter
0006Unable to read touch panel program.
Replace media or contact Tosoh Service counter
0007Unable to read image data.
Replace media or contact Tosoh Service counter
0008Invalid file format for image data.
Replace media or contact Tosoh Service counter
0009Std cup not found when running daily check.
Insert STD cup in reagent cup holder position No. 1.
0010Calibration curves detected for two lots.
Delete calibration curve, then perform calibration curve update.
0011Calibration curves already detected for same lot.
Delete calibration curve, then perform calibration curve update.
0012Insufficient data to calculate calibration curve.
Recalculate the calibration curve.
0013Calibration curve calculation error.
Recalculate the calibration curve.
0014Calibration curve does not rise evenly.
Recalculate the calibration curve.
0015Too much data detected for calibration.
Recalculate the calibration curve.
0016Calibration log calculation error.
Recalculate the calibration curve.
1001FIFO status full when sending to slave unit.
Turn power off and on again. Contact Tosoh Service counter.
1002Message error occurred when sending to slave unit.
Turn power off and on again. Contact Tosoh Service counter.
1003Message error occurred when receiving from touch panel.
Turn power off and on again. Contact Tosoh Service counter.
1004Timeout occurred when receiving from touch panel.
Turn power off and on again. Contact Tosoh Service counter.
1005Barcode transmission error.
Turn power off and on again. Contact Tosoh Service counter.
1006ASTM transmission parity error.
Check transmission settings and transmission cable.
1007ASTM Transmission Frame error.
Check transmission settings and transmission cable.
1008ASTM Transmission overrun error.
Check transmission settings and transmission cable.
1009ASTM Transmission Buffer full.
Check transmission settings and transmission cable.
1010ASTM Transmission encountered error when receiving data.
Check transmission settings and transmission cable.
1011ASTM transmission resend error.
Check transmission settings and transmission cable.
1012ASTM Transmission send timeout.
Check transmission settings and transmission cable.
1013ASTM Transmission timed out when receiving data.
Check transmission settings and transmission cable.
1014ASTM Transmission no response error.
Check transmission settings and transmission cable.
2001Internal clock backup error.
Enter new time and date. If problem continues, contact Tosoh Service counter
2002Test cup read error.
If problem occurs frequently, contact Tosoh Service counter
2009BF probe liquid detection error.
Contact Tosoh Service counter
2010Sample nozzle liquid level sensory disconnect error.
Contact Tosoh Service counter
2011Air detected while drawing sample.
Contact Tosoh Service counter
2012Air detected while drawing diluent.
Contact Tosoh Service counter
2013Unable to detect sample, even at the bottom of sample cup or test tube.
Contact Tosoh Service counter
2014Insufficient sample volume taken after detecting fluid level.
Contact Tosoh Service counter
2016BF probe suction failure (text cuts off)
Troubleshooting Approach
A starting sequence for this model, compiled from its documentation and engineering knowledge for this equipment class. Follow the manufacturer's service documentation for the actual procedure.
Symptom: QC / calibration failure on an assay
- Run fresh controls at all levels and recalibrate the affected assay.
- Confirm the reagent pack is in date, mixed and correctly loaded.
- Clean the sample / reagent probes and the wash stations.
- Check the incubator temperature against a reference.
- Escalate a detector / luminometer / photometer fault to the OEM.
Symptom: Sample / reagent probe or pipettor fault
- Inspect the probe for a bend or clog and clear it.
- Run the fluidics prime.
- Check the syringe / dispense pump and tubing for leaks or air.
- Verify level sensing and probe position.
- Replace the probe or syringe as found and re-run QC.
Symptom: High background / poor precision / elevated blanks
- Clean or unblock the wash-station nozzles.
- Check the wash pump and vacuum.
- Confirm the substrate / trigger reagents are fresh.
- Run a precision check.
- Escalate an optics / detector fault.
Technical Specs
- Height
- 21 in
- Length
- 16 in
- Weight
- 61 lbs
- Width
- 16 in
Typical Location
Where this class of equipment is typically deployed - general reference, not this unit's own placement record.
- Central / core laboratory
- Point-of-care testing stations
- Blood bank
- Microbiology lab
Documents & Manuals
Safety & Recalls
Synced live from the FDA openFDA API.
- RECALL
A display screen software issue on the analyzer causes the display to freeze when display screen is touched at the same time as a command from the instrument firmware, causing the instrument to stop. As a result, the run is aborted and the results are not retrievable.
- RECALL
The firm has implemented new product labeling changes for the Tosoh AIA-360 Analyzer. These labeling changes affect the Tosoh Quick Reference Guide, Training Manual and Training DVD previously provided by Tosoh Bioscience. These changes are being made to align the Tosoh Quick Reference Guide and associated training materials to the Operators Manual and provide clarification to the requirement that the maintenance of the B/F probe is to be performed by Tosoh a field service representative, the requirement for use of 70% Ethanol during daily shutdown procedures and the requirement for use of CAP Class 1 reagent grade water for dilution of the concentrated wash and diluent solutions and reconstitution of lyophilized reagents. Failure to follow these requirements may negatively affect system performance, lead to corrosion of instrument components over time, or result in bacterial contaminati
- RECALL
The firm has become aware of a potential issue with the AIA-360 analyzer that could prevent the table home sensor from detecting the table home position. If the malfunction with the table home sensor occurs on the AIA-360, the sensor board may need to be replaced. If the home sensor fails to detect the home position, the AIA-360 analyzer will cease to function and will be unavailable for use. If this issue occurs, there may be a delay in testing and reporting patient test results. Tosoh has received three (3) complaints related to this issue with no serious injuries reported.
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