Thermo Scientific Heraeus Primo
Thermo Scientific · Model Heraeus Primo
• Application flexibility – With six rotors (Swinging bucket, Fixed-angle, and microliter) to choose from, the Biofuge Primo handles a host of applications. • User-friendly technology – The unit’s "Easycontrol II" control panel clearly displays all operational and run parameters. Self-explanatory symbols and an ergonomic arrangement of function keys allow safe, straightforward operation. • High-performance technology – Low noise levels (< 60 dBA) provide undisturbed working conditions; rapid acceleration and braking times ensure rapid sample processing. • Imbalance detection – The Biofuge Primo features electronic imbalance detection, which responds if samples are loaded incorrectly or if a tube breaks. Centrifugation is automatically interrupted, protecting the centrifuge from damage. • Safe to use - Independent biocontainment certification means peace of mind when working with infectious or hazardous samples.
Key tips
- ·Run QC controls before trusting any repair - an analyzer that passes self-test can still report clinically wrong results.
- ·Rule out a reagent lot change before opening the instrument - it can look exactly like a hardware fault.
- ·Centrifuge rotors have a hard retirement age/cycle limit regardless of visible condition - don't eyeball it.
Typical Failure Modes
Failure patterns typical of this equipment class - general BMET reference, not verified against this exact unit's own service history unless flagged. Severity is a category-level estimate.
Sample probe / pipette clog
MediumSymptoms: Aspiration error, short sample, carryover.
Root cause: Clot/crystal obstruction.
Reagent / wash flow fault
MediumSymptoms: Clogs, high blank, QC fail.
Root cause: Pump tube wear, air in line.
Temperature control fault
MediumSymptoms: Incubator out of range.
Root cause: Failed heater/fan or sensor.
Optics / lamp degradation
LowSymptoms: Low signal, wavelength drift.
Root cause: Lamp/LED or monochromator aging.
Serviceable Parts & Consumables
The parts a BMET typically services on this class of equipment. Service class and relative cost are general engineering estimates for the category, not figures from this unit's documentation. Part numbers appear only when pulled from this unit's own service manual. Always confirm intervals and pricing against the manufacturer.
Xenon / LED light source
Class Periodic replacementRel. cost $$$R&R Moderate
Centrifuge rotor & bearings
Class Major service partRel. cost $$$R&R Difficult
Incubator heater / fan
Class Periodic replacementRel. cost $$R&R Moderate
Sample aspiration probe
Frequent R&R on high-throughput analyzers.
Class Periodic replacementRel. cost $$$R&R Moderate
| Part | Service class | Relative cost | R&R difficulty |
|---|---|---|---|
| Xenon / LED light source | Periodic replacement | $$$ | Moderate |
| Centrifuge rotor & bearings | Major service part | $$$ | Difficult |
| Incubator heater / fan | Periodic replacement | $$ | Moderate |
| Sample aspiration probe Frequent R&R on high-throughput analyzers. | Periodic replacement | $$$ | Moderate |
Relative cost: $ lowest · $$$$ highest service-part cost for this equipment class. Not a price.
PM Checklist
Preventive-maintenance tasks typical of this equipment class. Perform to the manufacturer's procedure and your facility's policy - this is general reference, not a schedule for this specific unit.
- ·Daily QC controls run and reviewed
- ·Calibration verification per assay
- ·Routine cleaning and decontamination
- ·Scheduled reagent-path and pump-tubing maintenance
Troubleshooting Approach
A structured starting point derived from the failure modes above. Follow the manufacturer's service documentation for the actual procedure.
Symptom: Sample probe / pipette clog
- Confirm the presentation - typically aspiration error, short sample, carryover - and note the exact alarm or message and the conditions when it occurs.
- Check the most likely cause first: clot/crystal obstruction.
- Isolate the affected subsystem using the manufacturer's functional check or self-test, where one is provided.
- If the fault is confirmed and not a field adjustment, service or replace the sample aspiration probe per the manufacturer's service documentation.
- Return the device to service only after the manufacturer's functional and applicable electrical-safety checks pass.
- Record the findings, any parts used, and the verification results in the maintenance history.
Symptom: Reagent / wash flow fault
- Confirm the presentation - typically clogs, high blank, QC fail - and note the exact alarm or message and the conditions when it occurs.
- Check the most likely cause first: pump tube wear, air in line.
- Isolate the affected subsystem using the manufacturer's functional check or self-test, where one is provided.
- If the fault is confirmed and not a field adjustment, service or replace the peristaltic pump tubing per the manufacturer's service documentation.
- Return the device to service only after the manufacturer's functional and applicable electrical-safety checks pass.
- Record the findings, any parts used, and the verification results in the maintenance history.
Technical Specs
- Height
- 315 mm
- Length
- 475 mm
- Weight
- 40 kg
- Maximum Speed
- 15000 rpm increments of 10
- Width
- 380 mm
Typical Location
Where this class of equipment is typically deployed - general reference, not this unit's own placement record.
- Central / core laboratory
- Point-of-care testing stations
- Blood bank
- Microbiology lab
Documents & Manuals
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Describe a symptom or error code. Bio answers from this device's own documented error codes, failure modes, parts, and guides.
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