
Sandstone · Model Matrix LS-25
Laser with ultra fine scanner The Sandstone Matrix LS-25 CO2 Laser optimizes traditional CO2 laser treatments by introducing Micro-ablative Columns into the tissue while preserving untreated skin in between spots. When a CO2 beam of light comes in contact with the epidermis it heats and vaporizes the skin tissue, instantly removing the superficial layers of the skin, scars and wrinkles while smoothing out the surface of the skin. This skin remodeling occurs with new skin and collagen growth. Creating a rapid recovery and long term collagen remodeling while offering the patient comfort level and convenience that approaches non ablative resurfacing.
Compiled for this model from its own documentation and established engineering knowledge for this equipment class - not from a verified service record. Confirm against the manufacturer's service manual.
Symptoms: Weak or no output at the delivery device, treatment ineffective, power not reaching the set value.
Root cause: Laser module / lamp / diode-bar ageing, a damaged delivery fibre / handpiece / applicator, or a driver / power-supply fault.
Symptoms: Unit shuts down after a period, over-temperature or low-flow alarm.
Root cause: Chiller / TEC fault, low or contaminated coolant, a failed pump, or blocked airflow.
Symptoms: Burn marks at the tip, high loss, intermittent output, applicator not recognised.
Root cause: Damaged or contaminated fibre / applicator / connector.
Symptoms: Skin cooling not delivered, cooling / cryogen alarm.
Root cause: Contact-cooling / cryogen supply, a valve, or the tip.
Symptoms: Laser will not fire, key / interlock / footswitch error.
Root cause: Footswitch, door interlock, or key-switch fault.
Serviceable items for this model, compiled from its documentation and engineering knowledge for this equipment class. Service class and relative cost are estimates, not manufacturer figures; no part numbers are given. Confirm intervals and pricing against the manufacturer.
Power re-calibration required after replacement.
| Part | Service class | Relative cost | R&R difficulty |
|---|---|---|---|
| Laser module / lamp / diode bar Power re-calibration required after replacement. | Periodic replacement | $$$$ | Expert-level |
| Delivery fibre / handpiece / applicator | Frequent wear item | $$$ | Fairly easy |
| Chiller / TEC components & coolant filter | Periodic replacement | $$$ | Difficult |
| Contact-cooling tip / cryogen valve (aesthetic) | Periodic replacement | $$ | Moderate |
| Footswitch | Periodic replacement | $$ | Fairly easy |
Relative cost: $ lowest · $$$$ highest service-part cost for this equipment class. Not a price.
Preventive-maintenance tasks typical of this equipment class. Perform to the manufacturer's procedure and your facility's policy - this is general reference, not a schedule for this specific unit.
A starting sequence for this model, compiled from its documentation and engineering knowledge for this equipment class. Follow the manufacturer's service documentation for the actual procedure.
Where this class of equipment is typically deployed - general reference, not this unit's own placement record.
No documents available for this device yet.
Describe a symptom or error code. Bio answers from this device's own documented error codes, failure modes, parts, and guides.
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