Nipro Diagnostics TRUEtrack
Nipro Diagnostics · Model TRUEtrack
Simple 2-step testing – just insert strip and test. Fast, accurate results in 10 seconds. Small, 1-microliter blood sample.
Typical Failure Modes
Compiled for this model from its own documentation and established engineering knowledge for this equipment class - not from a verified service record. Confirm against the manufacturer's service manual.
Inaccurate or questionable results
HighSymptoms: Result does not fit the clinical picture, poor duplicate agreement, control solution out of range.
Root cause: Damaged, expired or wrong-lot strips, sample too small, or use outside the operating temperature range.
Meter error / strip problem message
MediumSymptoms: Error message during or after a test.
Root cause: Faulty or mis-inserted strip, or a meter fault - repeat with a new strip.
Temperature out-of-range error
MediumSymptoms: Error stating the system is too hot or too cold.
Root cause: Meter and strips outside the specified operating range.
Will not power on / strip not detected
MediumSymptoms: No display on strip insertion, meter will not start a test.
Root cause: Depleted battery or worn strip-port contacts.
Serviceable Parts & Consumables
Serviceable items for this model, compiled from its documentation and engineering knowledge for this equipment class. Service class and relative cost are estimates, not manufacturer figures; no part numbers are given. Confirm intervals and pricing against the manufacturer.
Battery
Class Frequent wear itemRel. cost $R&R Easy
Test strips
Single-use; observe expiry and lot.
Class Frequent wear itemRel. cost $R&R Easy
Control solution
Class Frequent wear itemRel. cost $R&R Easy
Strip-port contact assembly
Class Periodic replacementRel. cost $$R&R Moderate
Lancing device
Class Periodic replacementRel. cost $R&R Easy
| Part | Service class | Relative cost | R&R difficulty |
|---|---|---|---|
| Battery | Frequent wear item | $ | Easy |
| Test strips Single-use; observe expiry and lot. | Frequent wear item | $ | Easy |
| Control solution | Frequent wear item | $ | Easy |
| Strip-port contact assembly | Periodic replacement | $$ | Moderate |
| Lancing device | Periodic replacement | $ | Easy |
Relative cost: $ lowest · $$$$ highest service-part cost for this equipment class. Not a price.
Troubleshooting Approach
A starting sequence for this model, compiled from its documentation and engineering knowledge for this equipment class. Follow the manufacturer's service documentation for the actual procedure.
Symptom: Result looks wrong
- Repeat with a new strip and an adequate sample.
- Run the control solution against the vial range.
- Check the ambient temperature is within range.
- Inspect the strip port for dirt or moisture.
- If controls fail, quarantine the strip lot; if controls pass but results still look wrong, refer the meter.
Symptom: Error message
- Turn the meter off and repeat with a new strip.
- Move the meter and strips within the operating temperature range.
- Inspect the strip port.
- Replace the battery.
- Contact customer service if it recurs.
Technical Specs
- Height
- 89 mm
- Length
- 17 nm
- Weight
- 47 g
- Width
- 55 mm
Documents & Manuals
No documents available for this device yet.
Safety & Recalls
Synced live from the FDA openFDA API.
- RECALL
Manufactured with an incorrect factory set unit of measure.
- RECALL
Meter kit outer boxes containing 10 ct. test strips state incorrect storage temperature range.
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