LifeScan OneTouch Ultra 2
LifeScan · Model OneTouch Ultra 2
Small and Portable. 500 result memory. Proven accuracy. Download capability. Uses OneTouch Ultra Test Strips which are covered at the lowest co-pay by health plans than any other strip.
Typical Failure Modes
Compiled for this model from its own documentation and established engineering knowledge for this equipment class - not from a verified service record. Confirm against the manufacturer's service manual.
Result / QC failure
HighSymptoms: Result flagged or biased, QC control out of range, strip / cartridge error code.
Root cause: Expired or mishandled strips / cartridges, a temperature / hematocrit interference, or an optics / electrode fault.
Strip / cartridge port fault
MediumSymptoms: Strip not detected, error on insertion, intermittent contact.
Root cause: Contaminated or worn strip-port contacts / optics.
Will not power on / battery fault
MediumSymptoms: Dead unit, short battery life, will not charge.
Root cause: Depleted or aged battery.
Barcode / connectivity fault
LowSymptoms: Operator / lot barcode will not scan, results not sent to the docking / LIS.
Root cause: Barcode reader or the docking-station / wireless link.
Display / button fault
LowSymptoms: Missing segments, unresponsive buttons.
Root cause: Display or keypad fault.
Serviceable Parts & Consumables
Serviceable items for this model, compiled from its documentation and engineering knowledge for this equipment class. Service class and relative cost are estimates, not manufacturer figures; no part numbers are given. Confirm intervals and pricing against the manufacturer.
Test strips / cartridges
Class Frequent wear itemRel. cost $$R&R Easy
QC control solutions
Class Frequent wear itemRel. cost $R&R Easy
Battery
Class Frequent wear itemRel. cost $R&R Easy
Strip-port contacts / optics module
Class Periodic replacementRel. cost $$R&R Moderate
Docking station / barcode reader
Class Periodic replacementRel. cost $$R&R Fairly easy
| Part | Service class | Relative cost | R&R difficulty |
|---|---|---|---|
| Test strips / cartridges | Frequent wear item | $$ | Easy |
| QC control solutions | Frequent wear item | $ | Easy |
| Battery | Frequent wear item | $ | Easy |
| Strip-port contacts / optics module | Periodic replacement | $$ | Moderate |
| Docking station / barcode reader | Periodic replacement | $$ | Fairly easy |
Relative cost: $ lowest · $$$$ highest service-part cost for this equipment class. Not a price.
Troubleshooting Approach
A starting sequence for this model, compiled from its documentation and engineering knowledge for this equipment class. Follow the manufacturer's service documentation for the actual procedure.
Symptom: Result or QC failure
- Repeat with a fresh strip / cartridge from a correctly stored, in-date vial.
- Run the QC control solutions at each level.
- Confirm the meter is coded / calibrated to the current strip lot.
- Clean the strip port per the manual.
- Quarantine the strip lot if QC fails; replace the meter if QC still fails with good strips.
Symptom: Strip not detected
- Inspect and clean the strip-port contacts / optics.
- Try several strips from a fresh vial.
- Check for physical damage to the port.
- Replace the battery.
- Replace the meter if it will not read good strips.
Technical Specs
- Height
- 3.12 in
- Length
- 0.9 in
- Weight
- 1.5 oz
- Width
- 2.25 in
Documents & Manuals
No documents available for this device yet.
Safety & Recalls
Synced live from the FDA openFDA API.
- RECALL
When OneTouch Ultra and OneTouch Select test strips are tested with Ultra and Select control solution the meter may display a result outside the control solution test range printed on the strip vial label even though the system is working properly.
- RECALL
One Touch Ultra Test Strip products may actually contain a different product, One Touch Select strips.
- RECALL
Products exceed inaccuracy threshold , with many complaints resulting from inaccurate low results.
- RECALL
Damaged Vials/Inaccurate test results: a manufacturing equipment problem on one of the packaging lines had the potential to puncture vials, causing a single hole in the side of the vial below the rim. This result of this defect may produce inaccurately high or low blood glucose test results or error message readings.
- RECALL
Product may be defective and may give low inaccurate glucose results.
- RECALL
Vials of OneTouch Ultra Test Strips marked with quantities of 25 per vial actually contain only 10 strips.
- RECALL
Users may inadvertently change units of measurement on demonstration kits of the OneTouch Ultra Blood Glucose Meters
- RECALL
User may inadvertently change the Units of Measure from mg/dL to mmol/L and the blood glucose results could be misinterpreted. This may lead to under treatment and potential for hyperglycemia.
- RECALL
LifeScan brand OneTouch Ultra Meter - Owner's Booklets are missing instructions on how to set the Units of Measurement (UOM)--mg/dL versus mmol/L. This error has the potential to lead to acute hyperglycemic complications if the user fails to realize that 18mg/dL of glucose is equal to 1 (one) mmol/L.
- RECALL
A Control Solution range for the OneTouch Ultra Test Strip of 111-150 mg/dL was incorrectly labeled as 97-131 mg/dL.
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