Human Diagnostics HumaSens2.0
Human Diagnostics · Model HumaSens2.0
Blood Glucose Monitor Requires only a minimum volume of capillary blood, deliver results rapidly and are available as convenient starter packs with practical accessories.
Typical Failure Modes
Compiled for this model from its own documentation and established engineering knowledge for this equipment class - not from a verified service record. Confirm against the manufacturer's service manual.
Inaccurate or questionable results
HighSymptoms: Result does not fit the clinical picture, poor duplicate agreement, control out of range.
Root cause: Damaged, expired or wrong-lot strips, wrong code chip, small sample, or use outside the operating temperature range.
Error / strip message
MediumSymptoms: Generic error during or after a test.
Root cause: Faulty or mis-inserted strip, or a meter fault - repeat with a new strip.
Will not power on / strip not detected
MediumSymptoms: No display on strip insertion, will not start a test.
Root cause: Depleted battery or worn strip-port contacts.
Code chip mismatch
LowSymptoms: Meter code does not match the strip vial.
Root cause: Wrong or missing code chip for the strip lot.
Serviceable Parts & Consumables
Serviceable items for this model, compiled from its documentation and engineering knowledge for this equipment class. Service class and relative cost are estimates, not manufacturer figures; no part numbers are given. Confirm intervals and pricing against the manufacturer.
Battery
Class Frequent wear itemRel. cost $R&R Easy
Test strips and code chip
Class Frequent wear itemRel. cost $R&R Easy
Control solution
Class Frequent wear itemRel. cost $R&R Easy
Strip-port contact assembly
Class Periodic replacementRel. cost $$R&R Moderate
| Part | Service class | Relative cost | R&R difficulty |
|---|---|---|---|
| Battery | Frequent wear item | $ | Easy |
| Test strips and code chip | Frequent wear item | $ | Easy |
| Control solution | Frequent wear item | $ | Easy |
| Strip-port contact assembly | Periodic replacement | $$ | Moderate |
Relative cost: $ lowest · $$$$ highest service-part cost for this equipment class. Not a price.
Troubleshooting Approach
A starting sequence for this model, compiled from its documentation and engineering knowledge for this equipment class. Follow the manufacturer's service documentation for the actual procedure.
Symptom: Result looks wrong
- Repeat with a new strip and an adequate sample.
- Run the control solution against the vial range.
- Confirm the code chip matches the strip lot.
- Check the ambient temperature is within range.
- Quarantine the strip lot if controls fail; refer the meter if controls pass but results still look wrong.
Symptom: Error or no power-on
- Fit a fresh battery and check the contacts.
- Inspect the strip port for dirt or moisture.
- Retry with a new strip.
- Fit the correct code chip.
- Contact customer service if the error recurs.