HELMER UltraCW
HELMER · Model UltraCW
• Electronic flow meter for consistent, reproducible results • Programming flexibility for optimized results • Shorter wash cycles for faster results • Digital calibration for accurate saline volume • 24-place rotor option for increased capacity • Lower height profile on bench • Saline can be stored below cell washer Consistent Reproducible Results • Electronic flow meter provides precise saline fills versus flow timers • Digital calibration provides easy and accurate control of saline volumes while eliminating time-consuming and cumbersome manual calibration • Peristaltic pump allows saline supply to be located above or below the UltraCW Simple To Program • Convenient touchpad with easy to read digital LCD display provides process information, programming prompts, error messages, as well as time and wash status • Audible and visual end of process alerts Time Saving Performance • Increase productivity and turnaround times with faster wash cycles • Save 14 seconds/cycle, 1 minute/wash and 1 hour/60 washes Twice The Capacity With Optional 24-Place Rotor • Increase productivity by washing up to 24 tubes at once • Complete antibody identification with only one run Unique Rotor Design • Eliminates conventional plunger valve and associated bowl cleaning steps • Innovative design locks tubes in place while the rotor spins in the opposite direction for decant steps • Rotors accept either 10 x 75mm or 12 x 75mm standard tubes
Key tips
- ·Run QC controls before trusting any repair - an analyzer that passes self-test can still report clinically wrong results.
- ·Rule out a reagent lot change before opening the instrument - it can look exactly like a hardware fault.
- ·Centrifuge rotors have a hard retirement age/cycle limit regardless of visible condition - don't eyeball it.
Typical Failure Modes
Failure patterns typical of this equipment class - general BMET reference, not verified against this exact unit's own service history unless flagged. Severity is a category-level estimate.
Sample probe / pipette clog
MediumSymptoms: Aspiration error, short sample, carryover.
Root cause: Clot/crystal obstruction.
Centrifuge imbalance / bearing
HighSymptoms: Vibration, loud noise, stop error.
Root cause: Worn bearing or unbalanced rotor.
Reagent / wash flow fault
MediumSymptoms: Clogs, high blank, QC fail.
Root cause: Pump tube wear, air in line.
Temperature control fault
MediumSymptoms: Incubator out of range.
Root cause: Failed heater/fan or sensor.
Serviceable Parts & Consumables
The parts a BMET typically services on this class of equipment. Service class and relative cost are general engineering estimates for the category, not figures from this unit's documentation. Part numbers appear only when pulled from this unit's own service manual. Always confirm intervals and pricing against the manufacturer.
Peristaltic pump tubing
Consumable - replace proactively.
Class Frequent wear itemRel. cost $R&R Easy
Xenon / LED light source
Class Periodic replacementRel. cost $$$R&R Moderate
Centrifuge rotor & bearings
Class Major service partRel. cost $$$R&R Difficult
Incubator heater / fan
Class Periodic replacementRel. cost $$R&R Moderate
| Part | Service class | Relative cost | R&R difficulty |
|---|---|---|---|
| Peristaltic pump tubing Consumable - replace proactively. | Frequent wear item | $ | Easy |
| Xenon / LED light source | Periodic replacement | $$$ | Moderate |
| Centrifuge rotor & bearings | Major service part | $$$ | Difficult |
| Incubator heater / fan | Periodic replacement | $$ | Moderate |
Relative cost: $ lowest · $$$$ highest service-part cost for this equipment class. Not a price.
PM Checklist
Preventive-maintenance tasks typical of this equipment class. Perform to the manufacturer's procedure and your facility's policy - this is general reference, not a schedule for this specific unit.
- ·Daily QC controls run and reviewed
- ·Calibration verification per assay
- ·Routine cleaning and decontamination
- ·Scheduled reagent-path and pump-tubing maintenance
Troubleshooting Approach
A structured starting point derived from the failure modes above. Follow the manufacturer's service documentation for the actual procedure.
Symptom: Sample probe / pipette clog
- Confirm the presentation - typically aspiration error, short sample, carryover - and note the exact alarm or message and the conditions when it occurs.
- Check the most likely cause first: clot/crystal obstruction.
- Isolate the affected subsystem using the manufacturer's functional check or self-test, where one is provided.
- If the fault is confirmed and not a field adjustment, service or replace the sample aspiration probe per the manufacturer's service documentation.
- Return the device to service only after the manufacturer's functional and applicable electrical-safety checks pass.
- Record the findings, any parts used, and the verification results in the maintenance history.
Symptom: Reagent / wash flow fault
- Confirm the presentation - typically clogs, high blank, QC fail - and note the exact alarm or message and the conditions when it occurs.
- Check the most likely cause first: pump tube wear, air in line.
- Isolate the affected subsystem using the manufacturer's functional check or self-test, where one is provided.
- If the fault is confirmed and not a field adjustment, service or replace the peristaltic pump tubing per the manufacturer's service documentation.
- Return the device to service only after the manufacturer's functional and applicable electrical-safety checks pass.
- Record the findings, any parts used, and the verification results in the maintenance history.
Technical Specs
- Height
- 22.5 in
- Length
- 15.5 in
- Orientation
- Benchtop
- Weight
- 51.5 lbs
- Centrifuge Type
- Cell Washer
- Maximum Speed
- 3500 rpm
- Width
- 13 in
Typical Location
Where this class of equipment is typically deployed - general reference, not this unit's own placement record.
- Central / core laboratory
- Point-of-care testing stations
- Blood bank
- Microbiology lab
Documents & Manuals
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