DJO Global DonJoy IceMan CLEAR3
DJO Global · Model DonJoy IceMan CLEAR3
Developed through direct customer interaction and feedback. Patented semi-close loop recirculation system delivers consistent cold therapy throughout the cold pad, eliminating freezing inlet temperatures. Clear cooler design for easy refill indication. Self-priming, plug-n-play operation. Designed for easy portability. A complete line of cold pads to deliver cold therapy to where it is needed the most.
Typical Failure Modes
Compiled for this model from its own documentation and established engineering knowledge for this equipment class - not from a verified service record. Confirm against the manufacturer's service manual.
Motor / actuator / drive will not run or is weak
HighSymptoms: Traction force not applied, CPM carriage will not move or stalls, drive assist weak, motion one direction only.
Root cause: Worn drive motor / leadscrew / actuator, a hand-control fault, or a control-board fault.
Force / range / position inaccuracy
MediumSymptoms: Set traction force or CPM angle not reached, load cell drifts, carriage overshoots or stalls short.
Root cause: Load-cell / position-sensor drift, a potentiometer fault, or a limit-switch fault.
Hand control / patient-control fault
MediumSymptoms: Hand control unresponsive, the patient stop / reverse button does not work.
Root cause: Worn hand control or a damaged cable.
Frame / bearing / cable wear
MediumSymptoms: Rough or noisy travel, play in the carriage, frayed traction cord or rope.
Root cause: Worn bearings / slides or a frayed cable / cord.
Power / battery fault
LowSymptoms: Will not power on, short battery run time.
Root cause: Power supply / fuse or an aged battery.
Serviceable Parts & Consumables
Serviceable items for this model, compiled from its documentation and engineering knowledge for this equipment class. Service class and relative cost are estimates, not manufacturer figures; no part numbers are given. Confirm intervals and pricing against the manufacturer.
Drive motor / leadscrew / actuator
Class Major service partRel. cost $$$R&R Difficult
Load cell / position sensor / potentiometer
Class Major service partRel. cost $$R&R Moderate
Hand control
Class Periodic replacementRel. cost $$R&R Fairly easy
Bearings / slides / traction cord
Class Periodic replacementRel. cost $$R&R Moderate
Power supply / fuse / battery
Class Major service partRel. cost $R&R Moderate
| Part | Service class | Relative cost | R&R difficulty |
|---|---|---|---|
| Drive motor / leadscrew / actuator | Major service part | $$$ | Difficult |
| Load cell / position sensor / potentiometer | Major service part | $$ | Moderate |
| Hand control | Periodic replacement | $$ | Fairly easy |
| Bearings / slides / traction cord | Periodic replacement | $$ | Moderate |
| Power supply / fuse / battery | Major service part | $ | Moderate |
Relative cost: $ lowest · $$$$ highest service-part cost for this equipment class. Not a price.
Troubleshooting Approach
A starting sequence for this model, compiled from its documentation and engineering knowledge for this equipment class. Follow the manufacturer's service documentation for the actual procedure.
Symptom: Motor / actuator will not run
- Confirm mains / battery and that any e-stop / patient stop is released.
- Try the hand control and, if fitted, the unit buttons to isolate the control.
- Listen for the drive motor and check the leadscrew is not jammed.
- Replace the hand control, motor or control board as isolated.
- Verify the achieved force / range against a reference after repair.
Symptom: Force or range not reached
- Run the calibration / homing routine.
- Check the load-cell / position sensor and the limit switches.
- Verify with a known weight (traction) or a goniometer (CPM).
- Replace the sensor if it drifts.
- Re-verify and confirm the patient stop works.
Documents & Manuals
No documents available for this device yet.
Safety & Recalls
Synced live from the FDA openFDA API.
- RECALL
Due to broken connector which may result in a temporary interruption of prescribed cold therapy.
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