CenTrak TruView
CenTrak · Model TruView
CenTrak’s TruView system is UL 2560 certified and designed specifically for the needs and requirements of Senior Communities to deliver an advanced Emergency Call System – all with the underpinning of sophisticated location awareness. TruView's emergency alerting system for the elderly offers the highest location accuracy to support wander management, contact tracing, asset tracking, and duress response. Emergency Call CenTrak's UL 2560 certified emergency call system provides the safest and most reliable alert delivery network. Residents receive peace of mind that an alarm has been received and help is on the way with real-time haptic feedback. TruLocation™ CenTrak offers the industry’s most accurate location technology, capable of capturing resident movement and their precise location within seconds. Ensure an immediate response to emergency calls and wander events before it's too late. Simple Installation Guided tour of certified installation process with real-time feedback during setup to confirm all infrastructure devices have been properly configured, providing senior communities immediate assurance that their system has been accurately installed.
Key tips
- ·Mounting and securement hardware takes real fatigue from vibration and road shock - inspect it as carefully as the device itself.
- ·Post-call battery and function checks catch transport-induced faults that a scheduled PM would miss for months.
Typical Failure Modes
Failure patterns typical of this equipment class - general BMET reference, not verified against this exact unit's own service history unless flagged. Severity is a category-level estimate.
Battery / runtime fault
HighSymptoms: Short runtime, low-battery alarm.
Root cause: Aged battery.
Connector / cable fatigue
MediumSymptoms: Intermittent signal/power.
Root cause: Repeated flexing.
Transport mount / cradle wear
LowSymptoms: Loose device, vibration damage.
Root cause: Docking latch wear.
Serviceable Parts & Consumables
The parts a BMET typically services on this class of equipment. Service class and relative cost are general engineering estimates for the category, not figures from this unit's documentation. Part numbers appear only when pulled from this unit's own service manual. Always confirm intervals and pricing against the manufacturer.
Rechargeable battery pack
Critical for transport; spares mandatory.
Class Frequent wear itemRel. cost $$$R&R Fairly easy
Docking cradle / latch
Class Periodic replacementRel. cost $$R&R Fairly easy
Patient cable set
Class Periodic replacementRel. cost $$R&R Easy
| Part | Service class | Relative cost | R&R difficulty |
|---|---|---|---|
| Rechargeable battery pack Critical for transport; spares mandatory. | Frequent wear item | $$$ | Fairly easy |
| Docking cradle / latch | Periodic replacement | $$ | Fairly easy |
| Patient cable set | Periodic replacement | $$ | Easy |
Relative cost: $ lowest · $$$$ highest service-part cost for this equipment class. Not a price.
PM Checklist
Preventive-maintenance tasks typical of this equipment class. Perform to the manufacturer's procedure and your facility's policy - this is general reference, not a schedule for this specific unit.
- ·Post-call function and battery check
- ·Mounting / securement inspection
- ·Annual full PM and vibration-tolerance check
Troubleshooting Approach
A structured starting point derived from the failure modes above. Follow the manufacturer's service documentation for the actual procedure.
Symptom: Battery / runtime fault
- Confirm the presentation - typically short runtime, low-battery alarm - and note the exact alarm or message and the conditions when it occurs.
- Check the most likely cause first: aged battery.
- Isolate the affected subsystem using the manufacturer's functional check or self-test, where one is provided.
- If the fault is confirmed and not a field adjustment, service or replace the rechargeable battery pack per the manufacturer's service documentation.
- Return the device to service only after the manufacturer's functional and applicable electrical-safety checks pass.
- Record the findings, any parts used, and the verification results in the maintenance history.
Symptom: Transport mount / cradle wear
- Confirm the presentation - typically loose device, vibration damage - and note the exact alarm or message and the conditions when it occurs.
- Check the most likely cause first: docking latch wear.
- Isolate the affected subsystem using the manufacturer's functional check or self-test, where one is provided.
- If the fault is confirmed and not a field adjustment, service or replace the docking cradle / latch per the manufacturer's service documentation.
- Return the device to service only after the manufacturer's functional and applicable electrical-safety checks pass.
- Record the findings, any parts used, and the verification results in the maintenance history.
Typical Location
Where this class of equipment is typically deployed - general reference, not this unit's own placement record.
- Ambulance / transport vehicles
- Emergency Department
- Inter-facility transport teams
Documents & Manuals
No documents available for this device yet.
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