Brother HL-L2360DW
Brother · Model HL-L2360DW
Flexible connectivity - Provides built-in wireless 802.11b/g/n, Ethernet interfaces and Wi Fi Direct® to share with others on your network. Eliminate extra cables and conveniently place your printer with wireless networking or connect locally to a single user via its Hi-Speed USB 2.0 interface. Easily print two-sided documents - Produce professional two-sided documents, brochures and booklets using the automatic duplex printing feature. This feature can reduce your paper use and help save money. Convenient mobile device printing - Print from your mobile device via‡: AirPrint™ Google Cloud Print™ Brother™ iPrint&Scan, Cortado Workplace and Wi-Fi Direct®. Convenient paper handling - The HL-L2360DW can meet all of your printing needs via an adjustable, 250-sheet capacity paper tray‡ that handles letter or legal size paper and a manual feed slot for printing envelopes and letterhead. Straight-through paper path - A manual feed slot and rear paper exit provide a straight-through paper path to ensure that all of your printed materials always look their best. Fast, high-quality output - Helps improve your productivity with a print speed of up to 32ppm and produces crisp text and excellent graphics at up to 2400 x 600 dpi. Toner Save mode - Use less toner and save money by using Toner Save mode for your less critical business documents.
Typical Failure Modes
Compiled for this model from its own documentation and established engineering knowledge for this equipment class - not from a verified service record. Confirm against the manufacturer's service manual.
Paper jams
MediumSymptoms: Repeated jams, "Jam Tray" / "Jam Inside" / "Jam Rear", wrinkled or multi-fed sheets.
Root cause: Worn pickup / separation rollers, a foreign object in the path, or damp / wrong-weight media.
Print-quality defects
MediumSymptoms: Faint print, vertical streaks, repeating spots, toner smears or ghosting.
Root cause: Low or empty toner, a worn drum unit, or a dirty corona wire.
Wireless / network connectivity drops
MediumSymptoms: Printer goes offline, will not be found, prints only over USB.
Root cause: Wi-Fi signal or credential change, an IP change, or the network interface.
Fuser error / permanent paper marking
MediumSymptoms: Machine error requiring a power-cycle, poor toner fusing (rubs off), paper curl.
Root cause: Fuser unit at end of life.
Toner / drum replacement or count errors
LowSymptoms: "Replace Toner" / "Replace Drum" or the machine stops even with life remaining.
Root cause: Consumable at end of count, a non-genuine cartridge, or a dirty new-toner sensor / drum-reset needed.
Serviceable Parts & Consumables
Serviceable items for this model, compiled from its documentation and engineering knowledge for this equipment class. Service class and relative cost are estimates, not manufacturer figures; no part numbers are given. Confirm intervals and pricing against the manufacturer.
Toner cartridge
Class Frequent wear itemRel. cost $R&R Easy
Drum unit
Class Periodic replacementRel. cost $$R&R Fairly easy
Pickup / separation roller kit
Class Periodic replacementRel. cost $R&R Fairly easy
Fuser unit
Class Periodic replacementRel. cost $$$R&R Moderate
Transfer roller
Class Periodic replacementRel. cost $$R&R Fairly easy
| Part | Service class | Relative cost | R&R difficulty |
|---|---|---|---|
| Toner cartridge | Frequent wear item | $ | Easy |
| Drum unit | Periodic replacement | $$ | Fairly easy |
| Pickup / separation roller kit | Periodic replacement | $ | Fairly easy |
| Fuser unit | Periodic replacement | $$$ | Moderate |
| Transfer roller | Periodic replacement | $$ | Fairly easy |
Relative cost: $ lowest · $$$$ highest service-part cost for this equipment class. Not a price.
Troubleshooting Approach
A starting sequence for this model, compiled from its documentation and engineering knowledge for this equipment class. Follow the manufacturer's service documentation for the actual procedure.
Symptom: Repeated paper jams
- Remove all trapped paper following the jam-location message; check for torn scraps.
- Fan a fresh ream of the correct weight and reload, adjusting the tray guides.
- Inspect and clean or replace the pickup and separation rollers.
- Clean the paper-dust sensors in the path.
- Run several test pages to confirm.
Symptom: Poor print quality
- Print the test / drum-check page to locate the defect.
- Replace a low or empty toner cartridge.
- Clean the corona wire (slide the green tab) and reseat the drum unit.
- Replace the drum unit if defects repeat at the drum interval.
- Replace the fuser if toner does not bond to the page.
Symptom: Printer offline on the network
- Print the network configuration page and confirm the IP address.
- Re-run the Wi-Fi setup or connect Ethernet.
- Set a DHCP reservation or static IP so it does not change.
- Update the print queue / driver port to the current IP.
- Confirm printing from two clients.
Technical Specs
- Height
- 7.2 in
- Length
- 14.2 in
- Weight
- 15 lbs
- Width
- 14 in
Documents & Manuals
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