ARKRAY USA Supreme Plus
ARKRAY USA · Model Supreme Plus
Large display screen. Visual back-up color chart. Proven reflectance technology. 70 test memory with time and date stamp. Test range of 38-450 mg/dL (2.0-22.2 mmol/l). Meter displays results in 30-60 seconds.
Typical Failure Modes
Compiled for this model from its own documentation and established engineering knowledge for this equipment class - not from a verified service record. Confirm against the manufacturer's service manual.
Inaccurate or questionable results
HighSymptoms: Result does not fit the clinical picture, poor agreement between duplicate strips, control solution out of range.
Root cause: Damaged, expired or wrong-lot strips, sample too small, or use outside the operating temperature range.
Meter error / strip problem message
MediumSymptoms: Error message on the display during or after a test.
Root cause: Faulty or mis-inserted strip, or a meter fault - repeat with a new strip.
Temperature out-of-range error
MediumSymptoms: Error stating the system is too hot or too cold.
Root cause: Meter and strips outside the specified operating range.
Will not power on / strip not detected
MediumSymptoms: No display on strip insertion, meter will not start a test.
Root cause: Depleted battery or worn / contaminated strip-port contacts.
Serviceable Parts & Consumables
Serviceable items for this model, compiled from its documentation and engineering knowledge for this equipment class. Service class and relative cost are estimates, not manufacturer figures; no part numbers are given. Confirm intervals and pricing against the manufacturer.
Battery
Class Frequent wear itemRel. cost $R&R Easy
Test strips
Single-use; observe the vial expiry and lot.
Class Frequent wear itemRel. cost $R&R Easy
Control solution
Class Frequent wear itemRel. cost $R&R Easy
Strip-port contact assembly
Class Periodic replacementRel. cost $$R&R Moderate
Lancing device
Class Periodic replacementRel. cost $R&R Easy
| Part | Service class | Relative cost | R&R difficulty |
|---|---|---|---|
| Battery | Frequent wear item | $ | Easy |
| Test strips Single-use; observe the vial expiry and lot. | Frequent wear item | $ | Easy |
| Control solution | Frequent wear item | $ | Easy |
| Strip-port contact assembly | Periodic replacement | $$ | Moderate |
| Lancing device | Periodic replacement | $ | Easy |
Relative cost: $ lowest · $$$$ highest service-part cost for this equipment class. Not a price.
Troubleshooting Approach
A starting sequence for this model, compiled from its documentation and engineering knowledge for this equipment class. Follow the manufacturer's service documentation for the actual procedure.
Symptom: Result looks wrong
- Repeat with a new strip and an adequate sample.
- Run the control solution and compare to the range on the vial / insert.
- Check the ambient temperature is within range.
- Inspect the strip port for dirt, blood or moisture.
- If controls are out of range, quarantine the strip lot; if controls pass but patient results still look wrong, refer the meter.
Symptom: Error message on the display
- Turn the meter off and repeat with a new strip.
- Move the meter and strips to a location within the operating temperature range.
- Inspect the strip port.
- Replace the battery.
- If the error recurs, contact customer service.
Documents & Manuals
No documents available for this device yet.
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