ARKRAY USA Advance Micro-draw
ARKRAY USA · Model Advance Micro-draw
Easy viewing of sample chamber ensures accurate results. Uses just a small drop of blood (1.5 µL). Custom shape for ease of handling. Ultra easy to use - just insert a test strip and the meter turns on for you - no buttons to push!
Typical Failure Modes
Compiled for this model from its own documentation and established engineering knowledge for this equipment class - not from a verified service record. Confirm against the manufacturer's service manual.
Inaccurate or questionable results
HighSymptoms: Result does not fit the clinical picture, poor agreement between duplicate strips, control solution out of range.
Root cause: Damaged, expired or wrong-lot test strips, wrong calibration code, sample too small, or use outside the operating temperature range; haematocrit or interferents.
Meter error / strip problem message
MediumSymptoms: Generic error message on the display during or after a test.
Root cause: Faulty or mis-inserted strip, or a meter fault - repeat with a new strip.
Temperature out-of-range error
MediumSymptoms: Error stating the system is too hot or too cold.
Root cause: Meter and strips outside the specified operating range.
Will not power on / strip not detected
MediumSymptoms: No display on strip insertion, meter will not start a test.
Root cause: Depleted battery or worn/contaminated strip-port contacts.
Serviceable Parts & Consumables
Serviceable items for this model, compiled from its documentation and engineering knowledge for this equipment class. Service class and relative cost are estimates, not manufacturer figures; no part numbers are given. Confirm intervals and pricing against the manufacturer.
Battery
Class Frequent wear itemRel. cost $R&R Easy
Test strips
Single-use; observe the vial expiry and lot code.
Class Frequent wear itemRel. cost $R&R Easy
Control solution
Class Frequent wear itemRel. cost $R&R Easy
Strip-port contact assembly
Class Periodic replacementRel. cost $$R&R Moderate
Lancing device
Class Periodic replacementRel. cost $R&R Easy
| Part | Service class | Relative cost | R&R difficulty |
|---|---|---|---|
| Battery | Frequent wear item | $ | Easy |
| Test strips Single-use; observe the vial expiry and lot code. | Frequent wear item | $ | Easy |
| Control solution | Frequent wear item | $ | Easy |
| Strip-port contact assembly | Periodic replacement | $$ | Moderate |
| Lancing device | Periodic replacement | $ | Easy |
Relative cost: $ lowest · $$$$ highest service-part cost for this equipment class. Not a price.
Troubleshooting Approach
A starting sequence for this model, compiled from its documentation and engineering knowledge for this equipment class. Follow the manufacturer's service documentation for the actual procedure.
Symptom: Result looks wrong
- Repeat with a new strip and an adequate sample.
- Run the control solution and compare to the range on the vial/insert.
- Confirm the meter code matches the strip lot where the system uses codes.
- Check the ambient temperature is within range.
- If controls are out of range, quarantine the strip lot; if controls pass but patient results still look wrong, refer the meter.
Symptom: Error message on the display
- Turn the meter off and repeat the test with a new strip.
- Move the meter and strips to a location within the operating temperature range if a temperature error is shown.
- Inspect the strip port for dirt, blood or moisture.
- Perform a reader/meter self-test if the model supports it.
- If the error recurs, contact customer service.