
Arjo · Model Tenor
SHAPED FOR STRENGTH Curved jib design with a capacity to lift 320 kg/704 lb. The curved design maximises lifting clearance and is important for 360-degree rotation when patient is lifted. SPREADING THE WEIGHT Using the 4-point bariatric spreader bar provides a wider gap between the shoulder and leg hooks. This distributes the patient’s weight and is designed to reduce the squeezing forces from the sling. ERGONOMIC HANDLEBAR The ergonomically designed curved handlebar enables the caregiver to turn and manoeuvre in the care environment. DUAL CONTROLS Tenor can be operated from the control panel on the mast or with the hand control, which enables the caregiver to stay close to the patient while operating the lifter. SCALE (OPTION) Optional suspended scale supports an efficient weighing routine.
Compiled for this model from its own documentation and established engineering knowledge for this equipment class - not from a verified service record. Confirm against the manufacturer's service manual.
Symptoms: Lift / lower or traverse does not respond to the hand control.
Root cause: Discharged or mis-inserted battery, an active emergency stop, an obstruction or overload, or a faulty hand control / cable.
Symptoms: Will not raise or lower, runs one direction only, noisy or slow, strap frays.
Root cause: Worn lift actuator / motor, or a frayed / twisted lifting strap or chain.
Symptoms: Short run time, frequent low-battery, unit dies mid-transfer.
Root cause: Aged battery pack or a charger / charging-contact fault.
Symptoms: Carriage will not move along the rail, or binds.
Root cause: Worn carriage wheels, a rail obstruction, or the traverse motor.
Symptoms: Lift stops with an overload indication, slack-strap cut-off active, or emergency lowering does not work.
Root cause: Load over the rated limit, the slack-strap sensor, or the emergency-lowering mechanism.
Serviceable items for this model, compiled from its documentation and engineering knowledge for this equipment class. Service class and relative cost are estimates, not manufacturer figures; no part numbers are given. Confirm intervals and pricing against the manufacturer.
Inspect before every use; retire on any fraying.
| Part | Service class | Relative cost | R&R difficulty |
|---|---|---|---|
| Rechargeable battery pack | Periodic replacement | $$ | Easy |
| Hand control | Periodic replacement | $$ | Easy |
| Lifting strap / chain Inspect before every use; retire on any fraying. | Periodic replacement | $$ | Fairly easy |
| Lift actuator / motor assembly | Major service part | $$$ | Difficult |
| Rail-carriage wheel set (ceiling) | Major service part | $$ | Moderate |
Relative cost: $ lowest · $$$$ highest service-part cost for this equipment class. Not a price.
Preventive-maintenance tasks typical of this equipment class. Perform to the manufacturer's procedure and your facility's policy - this is general reference, not a schedule for this specific unit.
A starting sequence for this model, compiled from its documentation and engineering knowledge for this equipment class. Follow the manufacturer's service documentation for the actual procedure.
Where this class of equipment is typically deployed - general reference, not this unit's own placement record.
Describe a symptom or error code. Bio answers from this device's own documented error codes, failure modes, parts, and guides.
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