Advanced Instruments Advanced Model 3300
Advanced Instruments · Model Advanced Model 3300
20 µL is ideal for applications where the sample quantity is limited. Internal diagnostics On-board statistical analysis Multi-language operation Automated calibration Hot-Line® Technical Service available 24/7.
Key tips
- ·Run QC controls before trusting any repair - an analyzer that passes self-test can still report clinically wrong results.
- ·Rule out a reagent lot change before opening the instrument - it can look exactly like a hardware fault.
- ·Centrifuge rotors have a hard retirement age/cycle limit regardless of visible condition - don't eyeball it.
Typical Failure Modes
Compiled for this model from its own documentation and established engineering knowledge for this equipment class - not from a verified service record. Confirm against the manufacturer's service manual.
Result / QC failure
HighSymptoms: Strip results flagged or biased, QC out of range, colour blocks misread.
Root cause: Expired or mishandled strips, a dirty / aged optics head, or a calibration issue.
Strip transport / feed fault
MediumSymptoms: Strip not transported, jams, or read at the wrong position.
Root cause: Worn strip-transport belt / tray or a position-sensor fault.
Optics / reflectance-head fault
MediumSymptoms: Repeated optics errors, non-uniform reads across the pads.
Root cause: Contaminated or aged reflectance LEDs / optics.
Sediment / microscopy module fault (if fitted)
MediumSymptoms: Poor particle images, flow-cell or camera errors.
Root cause: Flow-cell contamination, a pump fault, or the camera / focus.
Printer / LIS fault
LowSymptoms: No printout, results not sent to the LIS.
Root cause: Printer or the interface configuration.
Serviceable Parts & Consumables
Serviceable items for this model, compiled from its documentation and engineering knowledge for this equipment class. Service class and relative cost are estimates, not manufacturer figures; no part numbers are given. Confirm intervals and pricing against the manufacturer.
Strip transport belt / tray
Class Periodic replacementRel. cost $$R&R Moderate
Optics / reflectance head
Class Major service partRel. cost $$R&R Moderate
Calibration strips / QC
Class Frequent wear itemRel. cost $R&R Easy
Sediment flow cell / pump tubing (if fitted)
Class Frequent wear itemRel. cost $$R&R Moderate
Printer / paper
Class Periodic replacementRel. cost $R&R Fairly easy
| Part | Service class | Relative cost | R&R difficulty |
|---|---|---|---|
| Strip transport belt / tray | Periodic replacement | $$ | Moderate |
| Optics / reflectance head | Major service part | $$ | Moderate |
| Calibration strips / QC | Frequent wear item | $ | Easy |
| Sediment flow cell / pump tubing (if fitted) | Frequent wear item | $$ | Moderate |
| Printer / paper | Periodic replacement | $ | Fairly easy |
Relative cost: $ lowest · $$$$ highest service-part cost for this equipment class. Not a price.
PM Checklist
Preventive-maintenance tasks typical of this equipment class. Perform to the manufacturer's procedure and your facility's policy - this is general reference, not a schedule for this specific unit.
- ·Daily QC controls run and reviewed
- ·Calibration verification per assay
- ·Routine cleaning and decontamination
- ·Scheduled reagent-path and pump-tubing maintenance
Error Codes
Extracted directly from this unit's own service manual.
17No Plateau Detected...
Check the sample volume and sample size.
18No response when sampler is lowered into operating position
Check the operation of microswitch with ohmmeter.
19Parameter RAM Failed or New Software Version
Switch the instrument off, then on.
20RAM Failure
Switch the instrument off, then on.
21Recalibration Needed
Calibrate the instrument.
22Result = 0, Bad Calibration?
Check calibration (unless running a 0 mOsm sample).
23Results not repeatable (too scattered)
Operator procedure/technique. Were the sample cell and sampler clean for each test? Is the sampler tip replaced every 500 tests (each package of sample cells)? Is the sampler properly calibrated?
24ROM Serial Number Error
Switch the instrument off, then on.
25Sample Did Not Freeze...
Check the sample volume and sample size.
26Sample Freeze Error...
Was the sample configuration correct? Refer to the instructions supplied with the sampler.
27Sample Pre-freeze...
Check the sampler plunger tip (piston) condition. Is the block probe bin # correct? Was the sample chamber clean? Is the probe configuration correct?
28Sample Probe Failure
Is the probe configuration correct? Switch the instrument off, then on. Check the sample probe by running the A/D tests.
29Sample Probe Open?
Check the sample probe by running the A/D tests. Check the probe by using an ohmmeter.
30Solenoid Driver Failure
Check the impactor solenoid using an ohmmeter 2.4. Resistance should be approximately 2.4 ohms.
31Standards Reversed? Please Repeat...
Calibration standards.
32System Error: Reqs / System Error: Prim / System Error: Int / System Error: Comm / System Error: Unkn / System Error: Trap
Was the sample configuration correct? Refer to the instructions provided with the sampler. Check the sampler plunger tip (piston) condition. Is the block probe bin # correct? Was the sample chamber clean? Is the probe configuration correct? Switch the instrument off, then on. Check the sample probe by running the A/D tests. Check the sample probe by running the A/D tests. Check the probe by using an ohmmeter. Switch the instrument off, then on. Check the impactor solenoid using an ohmmeter 2.4. Resistance should be approximately 2.4 ohms. Calibration standards. Switch the instrument off, then on. Switch the instrument off, then on. Retry the test. Replace the sampler or replace and calibrate the plunger tip (piston) according to the instructions supplied with the sampler. Check/correct the block probe bin number. Replace the sample probe. Clean the cooling chamber and retry the test. Che
33T E Driver Failure
Check connection to cooling assembly/ohmmeter. Retry the test.
34Test Time-out Error
Check/correct the block probe bin number. Retry the test.
Troubleshooting Approach
A starting sequence for this model, compiled from its documentation and engineering knowledge for this equipment class. Follow the manufacturer's service documentation for the actual procedure.
Symptom: QC / calibration failure across a channel or the whole system
- Run fresh controls at all levels and note which analytes fail.
- Confirm reagents are in date, correctly loaded, mixed and not bubbled.
- Run the photometer / lamp-energy check and replace the lamp if energy is low.
- Clean the sample and reagent probes, the mixers and the wash / cuvette-wash stations.
- Recalibrate the affected assay / ISE module and re-run QC.
Symptom: Sample or reagent probe clog / crash / short aspiration
- Inspect the probe for a bend or blockage and clear it (wire / sonicate per the manual).
- Run the fluidics prime and the probe-wash cycle.
- Check for a clot or fibrin in the sample and the liquid-level sensing.
- Verify probe positioning / alignment.
- Replace the probe if aspiration is still short.
Symptom: ISE electrolyte results biased or noisy / ISE calibration fails
- Run the ISE calibration and check the slope / drift against spec.
- Replace an ISE electrode or the reference that is at end of life.
- Check the ISE pinch valves and tubing for wear or air.
- Confirm the ISE standard packs are in date.
- Re-run ISE QC before releasing electrolyte results.
Symptom: High cuvette blanks / position-dependent results
- Run the cuvette blank / photometric check.
- Clean or replace worn / scratched cuvettes or the reaction segment.
- Check the cuvette-wash station nozzles and drying.
- Confirm the water / DI supply quality.
- Recalibrate and re-run QC.
Typical Location
Where this class of equipment is typically deployed - general reference, not this unit's own placement record.
- Central / core laboratory
- Point-of-care testing stations
- Blood bank
- Microbiology lab
Documents & Manuals
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